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Using Windows Phone 8s unique interface. Those colourful cascading tiles are made for a bright and breezy panel such as this. What to make of Windows Phone 8? Its a good-looking operating system mostly simple to navigate. Indeed, wed argue that it is ideal for a first-time smartphone user. The only real criticisms of WP8 are that it doesnt offer much in the way of customisation, and in terms of sheer numbers the app store is a little threadbare.

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The counter argument is that all the apps you are likely to need are in there, and most people dont want customisation. At its best Windows Phone is like the iOS platform used by Apples iPhone.

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It is a locked down and curated world. Oddly for Microsoft, it is very secure. And while it may take a short while to get to grips with what each tile does, the interface is very simple and intuitive.

At the bottom of every screen you can use the free hardware touch buttons: back, Windows and Search. The only minor issues we had were occasionally the Windows swipe up gesture to open up the Lumia 520 was a little sticky, and for some reason our initial Gmail synch didnt work (but the latter was a Google- rather than a Windows Phone problem).

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Big, bright Live tiles on the home screen update with the information thats important to you in real time. Our main concern is with its apps menu, which can become rather long and unwieldy the more utilities you install. Wed always suggest trying Windows Phone before you buy. But if you are new to smartphones it is a good place to start. Also, if you are a business and you wish to run a fleet of phones that you can maintain from the server room, Windows Phone is the only real alternative to BlackBerry.

And remember that Nokia develops its own apps, and some of them are very decent. For example, Nokia Music and Mix Radio offer free music that you can stream or download to play offline.

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They are very popular. HERE Maps and Drive offer turn-by-turn driving directions, as well as walking distances and the best routes for public transport, including departure times. Windows Phone 8 also offers Family Room, within which you can connect with other members of the household and share information such as where you are, photos, and even reminders to, say, pick up some milk on the way home from work. Kids Corner is another neat utility, allowing you to make available to your children only the features and apps you deem suitable.

And then theres the Xbox Live Hub, which lets you connect and play with friends wherever you are. Being a Windows Phone, Microsoft Office is also built-in. The Nokia Lumia 520 offers access to Outlook, Word, Excel, PowerPoint and OneNote, plus theres that 7GB of SkyDrive storage we mentioned earlier. (See also Group test: Whats the best smartphone?

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)One of the nice things about the Lumia 520 being smaller than many current touchscreen smartphones is that it makes it feel more comfortable in use as a phone. You dont have that awful feeling of holding up a huge slab of screen to the side of your face. Call quality is so dependent on the network operator and the phone used at either side of the call, but for what it is worth our experience of making calls with the Lumia 520 was good. Calls over Three made in central London were clear and loud. The mic picked up all of our conversation, and both caller and callee could hear well. The Contacts app in Windows Phone 8 is called People. Sign in with your webmail account and your contacts will be imported.

Its also simple to import contacts from your SIM. Once they are there finding a contact and placing a call is simple. The Mail app places all of your emails from multiple accounts including Gmail, Yahoo!, Outlookinto one single app. If you have an email account, youll be able to set it up. If it is a webmail account such as the ones mentioned above, it will simply be a case of putting in your email address and password.

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We synched up our Gmail account, and then popped in the details for my work PCAdvisor email. The latter is more complex, requiring knowledge of the IMAP server. But that is standard, and the complexity is on the side of my employer rather than Windows Phone 8. By default your mail appears in separate folders for each account.

But a simple setting called link inboxes allows you to see all your mail in one display. Messages are handily grouped in conversations, as in Gmail. If youve never experienced this it may sound odd, but once you have seen email grouped in this way youll never want to go back. Its not a problem if you do, just change the settings!

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HTML email comes through as intended, attachments are viewable in the email body and can be saved to the phone proper. The Windows Phone 8 Mail app is as solid as that of any competitor, and the Lumia 520 is a decent emailer – small onscreen keyboard notwithstanding.

The Messaging app defaults to showing SMS and MMS messages via your cellular character. If you use IM (or want to use IM) you can set up an account that displays messages in here. This will of course save you money by sending text messages over your Wi-Fi connection rather than using up paid-for texts. Sending a message is simple – just hit the plus symbol at the bottom of the page. The microphone symbol allows you to add a voice message, the paperclip to add a file or take a photo. Its pretty simple to use. If you use another messaging client you will have mixed fortunes with the Lumia 520. There is now a good Skype app, as well as WhatsApp and Viber. Theres no BlackBerry-sanctioned BBM app… yet. Nokia announced this week that it is coming soon. (If you are in the market for a cheap smartphone, check out: Motorola Moto G review: The best budget smartphone ever. )The browser included with the Lumia 520 is Internet Explorer 10. You get all the major features, including tabs and built-in sharing.

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HTML5 is supported, so the experience is much the same as using a desktop browser. Youll have to get used to the browser bar being at the bottom rather than the top, however.

In user we found IE10 perfectly responsive. Weve certainly had zippier browsing experiences, but we cant really fault the Lumia 520 in this regard.

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Not at this price. We ran the SunSpider JavaScript benchmark to test how responsive is the web-browsing experience when compared to other smartphones. The results werent great: a score of 1645. 5ms is decidedly middle of the class. Quicker is better here, and the iPhone 5s tops the shop with 416ms. But lets put it in context: the Galaxy S3 got a very similar score to the Lumia 520 of 1621. 8ms. And that was a super expensive high-end phone only a little over a year ago. Perhaps more shocking than this phones price is the fact its a beautiful, sunny day outside.

In England. Thats a good job, since the Nokia Lumia 520s camera omits a LED flash. What you do get is a 5Mp rear camera with a 4x digital zoom, which can also shoot 720p video footage at 30fps. It lacks the PureView branding and Carl Zeiss lens of some models in the Lumia line-up. In our tests the Lumia 520 fared reasonably well for a 5Mp cameraphone, with good focus and slightly washed-out but relat